YAMA is proud of the quality of its products. Should you, the original owner, ever have a problem with your shelter caused by a defect in workmanship, please contact us to arrange repair or replacement. The warranty does not cover damage due to accidents, normal wear and tear, or misuse, and the buyer is responsible for returning the item at their own expense. Repairs not covered by the warranty can usually be performed for a reasonable fee.
YAMA will do its best to address warranty repairs and replacements in a timely manner, however, be aware that YAMA may close periodically, sometimes for extended periods (we need to get out in the woods sometimes!). During these times, if you have a warranty issue, send us an email and we'll reply as soon as we can. Reasonable efforts will be made to take care of the issue quickly, but in most cases you will have to wait until the shop reopens.
We do not provide a warranty on products purchased in the specials section of the store.