You may return items within 30 days of delivery for a refund. Return shipping costs are the responsibility of the buyer, unless the return is a result of our error.
- Unused items that have been set up soley for inspection may be returned for a full refund.
- Lightly used items, in 'like new' condition, may be returned for a refund of 85% of the original purchase price.
(These items will be sold as 'used' in the specials section of the website.)
- Items that have been sealed by the customer may not be returned.
- Cost of seam sealing services performed by YAMA will not be included in the refund amount.
- Customized orders may not be returned unless otherwise stated before purchase.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You should expect to receive your refund within three weeks of our receipt of the returned items, however, in most cases you will receive a refund more quickly.